This Privacy Policy was last updated in march 2024.
Sky Red Sea is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way. This Privacy Policy explains how your personal information is collected, used, and disclosed by Sky Red Sea Diving Center.
This Privacy Policy applies to our website, https://www.skyredsea.com. By accessing or using our website, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms & Conditions.
To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are referenced, are strictly defined as:
Cookie: small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, remember information about you such as your language preference or login information.
Company: Sky Red Sea (Alpatros Hotel, Hurghada. RedSea – Egypt) that is responsible for your information under this Privacy Policy.
Country: where Sky REd Sea Dive Center or the owners/founders of Sky Red Sea are based, in this case is Egypt
Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit Sky Red Sea Diving Center website.
Personal Data: any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
Service: refers to the service provided by Sky Red Sea Diving Center as described in the website, from dive courses, guided dives, diving trips and safaris, transfers, and other activities related to your holidays in Hurghada.
Website: Sky Red Sea Diving Center’s site, which can be accessed via this URL: https://www.skyredsea.com
1- We automatically collect certain information when you visit, use or navigate the website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about who and when you use our and other technical information. This information is primarily needed to maintain the security and operation of our platform, and for our internal analytics and reporting purposes.
2- Information shared with us via our contact form is strictly confidential and will be shared only with relevant parties involved. We delete all emails once we have no business reason to keep them, or every five years, whichever timeframe is less.
3- To book directly with us we will communicate through e-mail. To complete your booking, we require your personal information. All booking are processed via a Pay-By link that will be sent to your email address upon booking for payment within 24 hours of the reservation being placed.
4- Like many other websites, Sky Red Sea Diving Center uses “Cookies” to help you personalise your online experience. Cookies only collect data about browsing actions and patterns, and do not identify you as an individual. You can set your browser to not accept cookies, but this may limit your ability to use services on our website.
We use Cookies to enhance the performance and functionality of our website but are non-essential to their use. However, without these cookies, certain functionality like videos may become unavailable. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our website correctly or at all.
Disabling a cookie or category of cookie does not delete the cookie from your browser, you will need to do this yourself from within your browser, you should visit your browser’s help menu for more information.
Our use of your personal data will always have a lawful basis, either because it is necessary to complete an order, because you have consented to our use of your personal data (e.g. by enrolling on a PADI course), or because it is in our legitimate interests.
We require that information to understand your needs and provide you with a better service, and in particular for the following reasons:
Sky Red Sea Diving Center will not sell, distribute, or lease your personal information to third parties. Any personal information we request from you will be safeguarded under current legislation.
We may disclose information (including personal information) about you to other companies in order to deliver the services you had required. Any information relating to you that we provide will be treated by those companies in accordance with their own terms and conditions:
We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will, therefore, be retained for the following periods: 60 Months
We may be collecting and using information from you if you are from the European Economic Area (EEA), and in this section of our Privacy Policy we are going to explain exactly how and why is this data collected, and how we maintain this data under protection from being replicated or used in the wrong way
GDPR is an EU-wide privacy and data protection law that regulates how EU residents’ data is protected by companies and enhances the control the EU residents have, over their personal data.
The GDPR is relevant to any globally operating company and not just the EU-based businesses and EU residents. Our customers’ data is important irrespective of where they are located, which is why we have implemented GDPR controls as our baseline standard for all.
Any data that relates to an identifiable or identified individual. GDPR covers a broad spectrum of information that could be used on its own, or in combination with other pieces of information, to identify a person. Personal data extends beyond a person’s name or email address. Some examples include financial information, political opinions, genetic data, biometric data, IP addresses, physical address, sexual orientation, and ethnicity.
The Data Protection Principles include requirements such as: Personal data collected must be processed in a fair, legal, and transparent way and should only be used in a way that a person would reasonably expect.
Personal data should only be collected to fulfil a specific purpose and it should only be used for that purpose. Organisations must specify why they need the personal data when they collect it.
Personal data should be held no longer than necessary to fulfil its purpose.
People covered by the GDPR have the right to access their own personal data. They can also request a copy of their data, and that their data be updated, deleted, restricted, or moved to another organisation.
GDPR adds some new requirements regarding how companies should protect individuals’ personal data that they collect and process. It also raises the stakes for compliance by increasing enforcement and imposing greater fines for breach. Beyond these facts it’s simply the right thing to do. At Sky Red Sea Diving Center we strongly believe that your data privacy is very important and we already have solid security and privacy practices in place that go beyond the requirements of this new regulation.
We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. Furthermore, you can change your marketing preferences at any time by contacting us.
We do not sell the Personal Information of our users.
We are committed to helping our customers meet the data subject rights requirements of GDPR. You have a right to request a copy of the personal information that Sky Red Sea Diving Center holds about you and have any inaccuracies corrected.
You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
Please contact us at info@skyredsea.com if you want to make any of the above requests or you have any concerns with regards to the use of your Personal Data. We will happily assist you.
We take data security responsibilities seriously, and to protect your data we have taken suitable measures to safeguard and secure data collected through our Site.
Sky Red Sea Diving Center website uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us. You can recognise an encrypted connection in your browser’s address line when it changes from “http://” to “https://” and the lock icon is displayed in your browser’s address bar. If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.
We’ve updated our Privacy Policy to provide you with complete transparency into what is being set when you visit our site and how it’s being used. By using our website, you hereby consent to our Privacy Policy and agree to its terms.
At Sky Red Sea Diving Center, we have worked diligently to provide you with accurate and updated information, however, we cannot be absolutely certain that everything is free of errors or omissions. We will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your access to or use of this site.
We take security responsibilities seriously, employing the most appropriate physical and technical measures. Unfortunately, as effective as modern security practices are, no physical or electronic security system is completely secure.
Although we carefully check the content of our website, we do not accept any liability for the content of external links. The operators of the external links bear the sole responsibility for the content of these pages.
We collect a variety of personal information about our guests, customers & visitors to our website. As our website is not intended for children, we do not knowingly collect data relating to children.
If you book our services on behalf of someone else. Please, only provide us with information about other person(s) if you have their permission to do so. It’s your responsibility to ensure that the other person(s) are aware that you have done so and that they accepted that Sky Red Sea Diving Center may use their personal information as outlined in this Privacy Policy.
Don’t hesitate to contact us if you have any questions.
Contact for more details